Shipping & Returns
Shipping Information
The EmJha Collection / F.I.T. : All items are made to order to reduce waste. Please allow 7-10 business days to receive your custom order. Thank you!
prendre-tout atelier: Shipping will be negotiated during order process. Some garments are custom and require special processing which will be discussed during ordering.
Returns & Exchanges
PLEASE use the Size Charts when purchasing your items to ensure proper sizing. We will gladly accept your return for a refund, store credit or exchange within 14 business days of non-custom items that do not match the size guide, are damaged or flawed from the printing or sewing process.
QUALITY & RETURNS
If there is a print error or visible quality issue, we'll replace or refund it.
Products are made to order, we do not accept general returns or sizing-related returns
Please contact us at returns@coralone.us before returning items to receive a confirmation and return slip.
Returned items must meet these requirements:
Returned within 14 business days of receipt of receiving your order.
In original packaging, unworn condition, free of stains and free of odor.
Accompanied by an authorized return form.
Non-returnable items include (refunds/exchanges/store credit not accepted): Sale items, swimwear, accessories, including socks, hosiery or jewelry.
Shipping: Shipping slip will be provided for specific return reasons, please contact to receive.
Return Processing time: Once we have received your package, your return will be processed within 3-5 business days. You will be notified via email once your return has been processed. If you have requested a refund, please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 2-5 business days). Original shipping charges are non-refundable.